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What 399be Does With Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our platform — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa payment data handled securelyNo data sold to third partiesYou can request your data at any timeRaast transaction records kept confidential

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What We Collect and Why We Collect It

399be Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your account, whether that is JazzCash, Easypaisa, or Raast. We log transaction references tied to each deposit or withdrawal

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so we can verify payments and resolve any account disputes. Device identifiers and session data are collected automatically when you access the platform on mobile or desktop; this helps us maintain session security and detect unusual login activity. We do not store your JazzCash or Easypaisa
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PIN — those remain on your wallet app. Payment reference numbers are retained only as long as required for account verification and any applicable dispute window. We may share data with payment processors strictly to complete your transaction, and with identity verification services where account checks
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are required. We do not sell your personal information to advertisers or unrelated third parties. Our use of your data is limited to operating your account, processing your payments, and contacting you about account-related matters. Where local law in Pakistan applies specific data-handling obligations, we follow
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those requirements. You have the right to ask what data we hold about you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We apply technical and procedural measures to protect the personal data tied to your account — from the moment you register to the point you request deletion. Here is how each area works in practice.

Account Security

Login sessions use OTP verification sent to your registered mobile number. We flag repeated failed attempts and can lock your account at your request to prevent unauthorised access.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences through your browser settings at any time.

Payment Data Retention

JazzCash, Easypaisa, and Raast transaction references are kept for the period required to handle disputes and meet any applicable record-keeping obligations. They are not used for marketing.

Data Change Requests

To update your registered contact details or request deletion of your account data, submit the form in your account settings or contact support. We process verified requests within a stated window.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. You can reach us through the channels below. We aim to respond to data-related requests within a reasonable period and will confirm receipt when your message arrives.

Common Questions About Your Privacy at 399be

These are the questions we get most often about how personal data works on this platform. If yours is not here, reach out through the support channels listed above.

We collect your name, mobile number, and the details you enter during registration. When you make a JazzCash or Easypaisa deposit, we log the transaction reference to verify your payment.

Yes. Submit a data access request through the Help Centre in your account or contact support by email. We will confirm your identity and provide the details we hold on your account.

Payment data is shared only with the processor handling your transaction — JazzCash, Easypaisa, or Raast. We do not pass your payment details to advertisers or unrelated third parties.

Retention periods follow applicable local law and our dispute-handling obligations. Once those periods expire, account data that is no longer required is removed from active systems.

Go to account settings and use the data request form, or email support with your registered mobile number. Verified correction and deletion requests are actioned within a reasonable stated period.

We use session cookies for login continuity and analytics cookies to understand platform usage. You can manage or block cookies through your browser settings; some features may behave differently if session cookies are disabled.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What 399be Does With Your Personal Information

Data Handling, Cookies, Security and Retention

How to Reach Us About Your Data

Common Questions About Your Privacy at 399be

01 What personal data does 399be collect when I open an account?

02 Can I ask to see the data 399be holds about me?

03 Does 399be share my payment information with anyone?

04 How long does 399be keep my account data after I stop using the platform?

05 How do I get my account data corrected or deleted?

06 Does 399be use cookies, and can I turn them off?

Privacy Policy

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