Reference

Terms and Conditions That Govern Your 399be Account

These terms set out what you agree to when you open and use a 399be account — including how deposits via JazzCash, Easypaisa, and Raast are handled, what counts as acceptable use, and how disputes are resolved.

Account eligibility applies where local law permitsJazzCash, Easypaisa, Raast deposits coveredOne account per personTerms updated with noticePakistan-region access dependent on local law
399be Terms and Conditions That Govern Your 399be Account
REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear or you need to raise a dispute about your account, our support team handles queries through the channels below. For payment-related disputes involving JazzCash, Easypaisa, or Raast, share the transaction reference number when you write in — it speeds up the review significantly.

Live Chat Reach us directly through the live chat widget on the 399be site. Quickest path for account or terms queries during active support hours.
Email Support Send a detailed message to our support email for written records of your query. Include your registered mobile number and any relevant transaction references.
Account Help Centre The help centre on 399be covers common terms questions — account limits, payment wallet rules, and how to request account changes or closures.
HOW WE OPERATE

How 399be Handles Your Account Under These Terms

Transparency in how we manage your data, your wallet, and your account is part of how 399be operates. The four points below explain the practical side of your rights under these terms — not legal abstractions, but the actual steps we follow.

Account Data and Retention We hold your account data for as long as your account is active and for the period required by applicable law. You can request a copy of your stored data through our support email.
Payment Wallet Security Your JazzCash, Easypaisa, or Raast wallet details are stored with encryption. We do not share wallet numbers with third parties outside what is required for payment processing.
Cookie and Session Use We use session cookies to keep you logged in and to remember your payment method preference. You can clear these from your mobile browser at any time without losing your account.
Requesting Account Changes To update your registered mobile number, change your linked wallet, or close your account entirely, contact support with your identity verification. Changes take effect after confirmation.

Common Questions About Our Terms and Conditions

These are the questions we get asked most when someone reads through the terms for the first time. Straight answers, no filler.

No. The wallet used to deposit must belong to you and match the mobile number registered on your 399be account. Third-party wallet deposits are not accepted under our terms.

We notify you via the contact details on your account before any changes take effect. Continuing to use the account after that notice means you accept the updated terms.

Email our support team from your registered address and request a data summary. We will provide what we hold in line with applicable local law and within a reasonable timeframe.

Access and eligibility depend on local law and apply only where permitted in your region. These terms are governed by the applicable legal framework for supported territories.

Raise a formal dispute through our support email with your account details and the transaction or decision reference. We review disputes and respond in writing before any final outcome is recorded.

We may suspend an account temporarily during identity or payment verification. You will be notified through your registered contact details and given the steps needed to restore access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.